Product Designer

We are looking for an experienced Product Designer to be part of our team. Our designers play a key role in solving real-life customer problems, and work to define solutions across our products and platforms.

Responsibilities

  • Be the customer advocate for your product team
  • Explore UX challenges and create intuitive, accessible and seamless experiences for our users, always with the end-to-end customer journey in mind
  • Lead design practices within your team including sketch sessions, customer journeys, user flows, wireframes, visual and interaction design across all touch points
  • Run user research initiatives including user interviews, surveys and competitive analysis
  • Draw on data and user insights to validate ideas and identify challenges and opportunities
  • Work collaboratively with engineers to implement from sketch to code
  • Manage consistency across the Qantas and Jetstar Hotels customer experience
  • Share creative excellence and enthusiasm for meaningful design
  • Be involved in team stand-ups, working group discussions, retrospectives, showcases
  • Participate in team processes and standards, while promoting process improvement
  • Collaborate with team members from across Qantas and Jetstar to ensure an integrated experience for our customers

Requirements

  • 7+ years experience in a dedicated product or UI design role, working with web apps or eCommerce sites
  • An exceptional portfolio of work and a keen eye for detail
  • Experience with a range of user research methodologies and practices
  • A healthy dose of empathy, pragmatism, flexibility and creativity that they can bring to the problem solving process
  • The ability to communicate design decisions and customer priorities to a cross functional team

If you have the skills and experience that would contribute to the Hooroo team, get in touch. With your application, please include your CV and a link to your portfolio.

Apply now

About Hooroo

How we work

We believe that the best creativity comes when a diverse group of people work together to reach a shared objective. We form cross-functional Product Teams, using modern agile and lean practices to maximise customer value.

Standups, retrospectives, showcasing, pair-programming, user story kick-offs and design discussions are some of the common sights you’ll find at Hooroo.

Our values

We work in an inclusive way, sharing ideas and solving problems together. Our team is authentic, and communicates openly - with sensitivity and integrity.

By eliminating waste and focusing on the right thing, we can afford to build quality in from the start. We’re open to trying new things, reflecting together to optimise every aspect of how we work, from personal development to our tools and practices.

We trust our teammates and appreciate their individual qualities, insights, and experience.

Hooroo actively values diversity in our teams. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Culture and perks

  • Product process designed to be as diverse and engaging as possible
  • A culture of experimentation
  • Knowledge sharing practices that are ideal for personal development
  • Strong emphasis on good engineering principles
  • Personal training budget
  • Generous staff travel with The Qantas Group and other airlines
  • 10% time to express creativity and try things out
  • Referral bonus programme
  • Great colleagues who care about each other